Housing & Local Government
Delivering clarity and precision in municipal technology procurement
Braintree District Council – In-Cab Technology CRM
Braintree District Council (BDC) sought to procure a new waste management digital service incorporating in-cab technology to modernise operations, improve service delivery, and optimise contract performance. To ensure the tender specification was robust, accurate, and future-proof, BDC engaged Apprilis to provide an independent consultancy assessment of the draft tender documentation.
Challenge
BDC faced two critical challenges:
- Ensuring that the tender specification fully captured business requirements while remaining technically feasible.
- Reducing the risk of costly contractual Change Control Notices (CCNs) by aligning requirements upfront with supplier capabilities and internal support models.
Our Approach
Apprilis structured its engagement in two phases:
Phase 1: Technical and Business Requirements Review
- Conducted a GAP analysis of the existing tender specification.
- Assessed technical, infrastructure, security, and integration components.
- Applied the PPT (People, Processes, Technology) framework to evaluate alignment between organisational needs and system requirements.
Phase 2: Strategic and Market Analysis
- Extended the review using a PESTLE-informed strategy, focusing on supplier landscape, technology options, historical contract performance, and tendering patterns across local authorities.
- Facilitated stakeholder workshops to refine requirements and validate findings.
- Ensured recommendations strengthened the specification and embedded resilience into procurement planning.
Impact
- Delivered an independent, evidence-based assessment of BDC’s tender documentation.
- Identified specification gaps and risks early, reducing the likelihood of downstream contractual disputes.
- Strengthened BDC’s ability to manage suppliers effectively and build internal capacity for self-support.
- Ensured the specification was both strategically aligned with business drivers and technically robust.
Key Outcomes
- Comprehensive GAP analysis delivering clear recommendations.
- Enhanced confidence in tender specification accuracy and completeness.
- Reduced risk of contract variation and CCNs with suppliers.
- Independent consultancy support that positioned BDC for a more efficient and resilient procurement process.
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